General VA | Data Verification | Admin Support | Customer Support
Laguna
I'm a General Virtual Assistant with several years of experience supporting business operations, customer service, and data management in remote environments. I’m known for being detail-oriented, organized, and proactive, especially in fast-paced environments where accuracy and clear communication are important. In my previous roles, I monitored AI chatbot order systems, corrected automation errors, coordinated with partners to resolve discrepancies, and prepared detailed reports while managing sensitive information. Here’s how I can help your business: • Customer and email support • Order processing and order issue resolution • Data entry and data verification • Report preparation and documentation • Client and partner communication • Process monitoring and problem resolution • Administrative and operational support If you're looking for a reliable Virtual Assistant who can help manage operations, support customers, and keep your business organized, I’d love to work with you and I’m currently available for new opportunities and can start immediately.
AI Wealth Builders Academy, freelance
May 2026 to Oct 2026
- Managed member support across email, Telegram, Skool, and Zoom. - Handled member onboarding, scheduling, implementation, and follow-ups. - Assisted with AI trading/bot setup, platforms, and technical troubleshooting. - Supported webinars, classes, mentorships, and live events. -Managed community moderation, member progress, and support escalations. - Coordinated contracts, documentation, reminders, and administrative tasks. - Collaborated with coaches and leadership to improve support workflows and operations. - Assisted with marketing, training materials, and general Academy operations.
OrdrAi Hungerrush, freelance
Jul 2023 to Apr 2026
- Monitored AI chatbot order systems to ensure accuracy and smooth transaction flow. - Reviewed and corrected orders when automation errors occurred. - Intervened in real-time to resolve bot-related issues and prevent customer dissatisfaction - Coordinated with restaurant partners and internal teams to clarify order discrepancies. - Participated in AI chatbot testing and documented cases and system errors to support process improvement. - Maintained service standards while handling high-volume transactions in a remote set-up.
Sterling Backcheck, full_time
Mar 2022 to Jul 2023
- Coordinated directly with clients to provide updates on verification reports and ensure timely delivery. - Communicated with both clients and candidates to request additional information and clarify requirements. - Sent verification requests to organizations via email and tracked responses. - Prepared detailed and accurate verification reports while handling sensitive data. - Identified and resolved discrepancies or missing information. - Supported workflow improvements to enhance efficiency.
Human Capital Asia, full_time
Jun 2021 to Mar 2022
- Conducted employment, education, reference, and license verification with a 95% daily completion rate. - Prepared and delivered verification reports while ensuring strict confidentiality. - Identified and resolved data discrepancies and monitored pending cases. - Contributed to workflow efficiency improvements. Maintained high attention to detail under heavy workloads.