Customer Support | Technical and Logistics
Davao del Norte
I am an experienced Customer Support professional specializing in technical and logistics blended campaigns. I have extensive experience handling high volumes of emails and inbound calls, consistently delivering timely and accurate solutions while maintaining professionalism and efficiency. This background has strengthened my communication skills, problem-solving abilities, and capacity to manage multiple tasks in fast-paced environments. I bring a strong focus on operational efficiency and a growth-oriented mindset to every team I support.
Ibex Solutions, full_time
Sep 2025 to Apr 2026
Handled escalated calls and emails about logistics concerns.
Teleperformance, contract
May 2025 to Aug 2025
Assist technical issues, technician appointment and mild billing.
VXI GLOBAL HOLDINGS, full_time
Sep 2024 to May 2025
Handled inbound calls focusing on technical and billing issues/concerns in Telecommunications.