Social media manager | Graphic Designer
Benguet
Most recently, I worked with a residential and commercial carpet cleaning company based in Texas, where I managed daily content for Facebook, Instagram, TikTok, and YouTube Shorts. My responsibilities also included creating weekly email newsletter campaigns and editing short-form videos to help grow engagement and brand visibility. I'm all around as I also have experience in customer service, market research and sales. Would be happy to discuss how my skills could contribute to your team. I'm flexible with scheduling based on your business needs.
UPFRONT home services, full_time
Sep 2025 to Feb 2026
• Develop and publish weekly social media content across key platforms to drive engagement and brand visibility. • Create and manage weekly email newsletters, including performance tracking and optimization based on key metrics. • Promote weekly and monthly offers across digital channels to engage existing clients and capture new leads.
Dedale, full_time
May 2025 to Jul 2025
• Coordinate with experts for critical market research projects. • Contribute to the recruitment team’s efforts to meet and exceed quotas and monthly metrics. • Implement innovative sourcing techniques and strategies to identify and engage potential experts. • Schedule qualified experts and keep them updated about their scheduled meetings through Teams, Zoom and Skype.
Zintro, full_time
Apr 2024 to Apr 2025
• Coordinate with experts for critical market research projects. • Contribute to the recruitment team’s efforts to meet and exceed quotas and monthly metrics. • Promote continuous improvement of recruitment practices to ensure Zintro remains a leader in the expert network industry. • Implement innovative sourcing techniques and strategies to identify and engage potential experts.
Intercontinental Hotels and Resorts Group (IHG), full_time
Feb 2024 to Feb 2025
• Acted as a remote front desk personnel for over 18 hotel brands in partnership with IHG • Efficiently assisted guest with their hotel reservation needs, navigation and general inquiries about our properties worldwide. • Provided solutions and quick alternatives to guests lodging needs.
Teleperformance, full_time
Jul 2019 to Sep 2022
• Provided accurate and verbatim captioning assistance to individual [Deaf/Hard of hearing] clients.
Foundever (Sitel), full_time
Oct 2018 to Jan 2019
• Communicated with customers to explain billing procedures, arranged for payment options, and processed all payments accurately. • Effectively appeased angry customers by suggesting the best ways to resolve service and billing issues. • Handled customer accounts with utmost security and privacy.