Adrian C.

Virtual Assistant | Customer Service Representative

Philippines

Overview

6 years and 5 months working in the bpo industry across multiple LOB (inbound and outbound phones, email, chat, and collections)

Skills and Tools

• Salesforce
• Google Sheets Advanced
• Google Workspace
• Microsoft 365
• Microsoft Teams

Work History

• Customer Service Representative

  Concentrix

  Jul 2019 to Dec 2025

  I have been an Advisor II and a mentor whereI helped my team to excell in the field. I have also been a top collector when I was endorsed in collections. I have worked under the leadership team as a Program Ready Trainer