Virtual Assistant /Non- voice CSR/Transaction Coordinator/Admin Staff
Philippines
I am new to the Virtual Assistant field, but I am highly motivated to learn and grow. I am eager to work with clients I can support by handling administrative tasks and providing reliable assistance I also have an experience as a Non- voice Customer Service Representative and as a Transaction Coordinator
Good Ground Home Office, contract
May 2024 to May 2025
● Listing of property on MLS ● Coordinated over real estate transactions from contract to close, ensuring all deadlines, documents, and compliance requirements were met. ● Maintained transaction files in full compliance with state laws and brokerage policies using tools like DocuSign, Zip forms, and Dotloop that improved administrative processes and cut transaction time by using templates and automation tools. ● Tracked all critical dates, including MLS status and closings. ● Scheduled open houses on MLS
Das & Co Ventures Inc. , full_time
Sep 2022 to May 2024
Assisted with order processing and general administrative duties. ● Successfully managed administrative tasks such as filing, data entry, and scheduling appointments. ● Developed and implemented an efficient filing system to accurately store confidential documents. ● Assisted in the preparation of financial statements, reports, and other documents. ● Performed data entries and updated contact lists. ● Developed and maintained strong relationships with vendors and other business partners.
Concentrix -CDO (Work From Home), full_time
Nov 2021 to May 2022
Developed and implemented customer service policies, procedures and standards to ensure customer satisfaction. ● Worked in a team environment to ensure customer inquiries were answered promptly and accurately. ● Handled customer complaints and inquiries ● Resolved customer service issues in a timely and efficient manner. ● Performed daily customer service-related tasks such as data entry and order processing.
K Dasma Ventures Inc. / ZCD Incorporated, full_time
Nov 2020 to Nov 2021
● Assisted with order processing and general administrative duties. ● Successfully managed administrative tasks such as filing, data entry, and scheduling appointments. ● Developed and implemented an efficient filing system to accurately store confidential documents. ● Assisted in the preparation of financial statements, reports, and other documents. ● Performed data entries and updated contact lists. ● Developed and maintained strong relationships with vendors and other business partners. ● Completed daily office tasks such as filing,sorting mail, and data entry with accuracy and efficiency. ● Responsible for ordering and maintaining office supplies, equipment, and materials. ● Coordinated meetings, conferences, and travel arrangements for staff members. ● Managed the reception area, greeting visitors and directing them to the appropriate personnel. ● Assisted in the preparation of reports and presentations for management.