Executive Medical VA | Patient Coordinator | CRM Operations
Bulacan
I’m an experienced Executive & Medical Virtual Assistant with 4+ years of experience supporting businesses across healthcare, aesthetics, coaching, and professional services. My background combines executive administration, patient coordination, client success, CRM management, operations, and workflow support. I’m comfortable working directly with business owners and teams, managing day-to-day administrative tasks, coordinating schedules, communicating with clients and patients, and keeping systems and processes organized. In my medical VA role with L1P Aesthetics, I support clinic operations by coordinating patients and appointments, managing consent forms and patient communications, maintaining clinic calendars, preparing documentation, and supporting automated workflows to improve the overall patient journey. I also have hands-on experience with GoHighLevel, Google Workspace, Canva, Zapier, Make, AI tools, and other digital platforms. I’ve worked on CRM management, workflow automation, SOP creation, data tracking, reporting, and process improvements. I’m organized, detail-oriented, proactive, and dependable, with the ability to work independently and manage multiple priorities. I don’t just focus on completing tasks, I look for ways to make processes more efficient, improve organization, and reduce the workload of the people I support. Core Skills: • Executive & Administrative Support • Medical VA & Patient Coordination • Client Success & Customer Support • CRM & GoHighLevel Management • Appointment & Calendar Management • Email & Communication Management • Workflow & Automation Support • SOP & Process Documentation • Data Management & Reporting • Canva & AI Tools • Remote Team Collaboration
Beth Dickinson, part_time
Nov 2025 to Aug 2026
Supported lead generation activities through social media outreach and prospect communication. Engaged with potential leads, maintained organized prospect information, followed established outreach processes, and helped move prospects through the initial stages of the sales process. Key skills: Lead Generation, Outreach, Prospecting, Social Media, CRM, Follow-ups, Data Tracking
Aarise Coaching, part_time
Dec 2024 to Feb 2025
Built Body Transformations, part_time
Feb 2024 to Present
Provided client success and administrative support for an online fitness coaching business, helping manage the client journey from onboarding through ongoing support. Handled client communications, follow-ups, administrative requests, CRM updates, reporting, and coordination with the coaching team. Maintained accurate client information across systems, monitored tasks and workflows, assisted with operational processes, and helped ensure clients received timely support. Worked closely with the business owner and team to keep day-to-day operations organized and identify areas for process improvement. Key skills: Client Success, Executive Support, CRM Management, Customer Communication, Reporting, Data Management, Operations, Workflow Management
L1P Aesthetics, part_time
Feb 2021 to Present
Supported the day-to-day operations of a busy aesthetics clinic, providing both patient coordination and executive administrative support. Managed patient communications, appointment scheduling, clinic calendars, consent forms, payment reminders, and follow-ups. Coordinated patients across multiple clinic locations and maintained accurate records and documentation. Also supported the setup, testing, and troubleshooting of CRM automations and workflows to improve appointment confirmations, reminders, patient communications, and overall clinic efficiency. Worked closely with the business owner to identify operational issues, improve processes, and ensure patients received accurate and timely information. Key skills: Medical VA, Patient Coordination, Appointment Management, CRM, GoHighLevel, Automation, Email Management, Documentation, Workflow Management, Client Communication