Executive Assistant
Pampanga
Hi! I'm an experienced Sales Representative, Customer Support Specialist, and Virtual Assistant with a strong background in sales, client relations, administrative support, and business operations. Throughout my career, I've worked with companies like T-Mobile and DrBalcony, where I gained hands-on experience in lead generation, appointment setting, closing deals, managing customer relationships, and supporting executives with day-to-day operations. What sets me apart is my ability to adapt quickly, take initiative, and handle multiple responsibilities without compromising quality. I'm not someone who simply completes tasks. I look for ways to improve processes, solve problems, and make my clients' lives easier. I'm confident in communicating with customers, handling objections, managing challenging situations, and delivering results. I take ownership of my work and genuinely care about helping businesses grow. My goal is simple: to become someone you can rely on, not just to get the job done, but to go above and beyond expectations.
Dr.Balcony, full_time
Dec 2025 to Oct 2026
Managed inbound and outbound leads, scheduled consultations, and guided potential clients through the sales process, from initial contact to closing contracts. Conducted follow-ups, handled objections, negotiated pricing, and presented customized solutions based on property inspection reports and customer needs. Responsible for preparing proposals, securing signed contracts, maintaining CRM records, and coordinating with internal teams to ensure a smooth transition from sales to project execution. Consistently worked toward sales targets while building strong client relationships, improving lead conversion, and ensuring customer satisfaction.
Tmobile, full_time
Oct 2022 to Oct 2025
Dedicated and customer-focused professional with experience in customer service, sales, technical support, and team supervision. Skilled in handling customer concerns, resolving issues, communicating solutions clearly, and maintaining positive client relationships. Experienced in managing sales from initial inquiry through contract closing, as well as providing basic IT support and troubleshooting. A reliable, adaptable, and results-driven team player seeking a Chat Support role where I can apply my communication, problem-solving, and customer service skills. Dedicated and customer-focused representative with experience delivering exceptional support in a fast-paced telecom environment. Skilled in resolving billing, technical, and service-related issues while promoting T-Mobile products and services. Committed to providing a positive customer experience and building brand loyalty.. Motivated and results-driven team leader with a strong background in customer service. Skilled in supervising teams, improving service quality, and resolving complex customer issues. Proven ability to foster a positive work environment, coach team members, and ensure exceptional customer satisfaction through efficient support operations.