Customer Support Specialist | Virtual Assistant
Cebu, Mandaue, Philippines
Hello, my name is Marie Mar Nobleza, and I bring over six years of professional experience in Customer Support and Workforce Management. My background spans diverse roles including real-time analysis, recruitment sourcing, and virtual assistance, which has equipped me with a unique blend of operational expertise and client-focused communication. What sets me apart is my ability to bridge efficiency with empathy. I have successfully supported international clients from Australia, New Zealand, and the UK, ensuring service excellence while optimizing workforce performance through tools like Genesys, Verint, NICE, and IEX. Beyond technical skills, I am fluent in English, Tagalog, and Cebuano, allowing me to connect with clients across cultures with clarity and professionalism. I am detail-oriented, adaptable, and committed to delivering results that not only meet expectations but also create lasting value. Whether it’s managing complex schedules, designing data-driven reports, or providing seamless customer experiences, I thrive on turning challenges into opportunities. I look forward to collaborating with you and bringing both strategic insight and personalized service to your business.
Wipro Inc, full_time
Mar 2023 to Feb 2025