Client Impact Team | Finance Support
Bulacan
Hello! My name is Isabelle Salvador, and I’m a customer service professional with experience in finance support, customer success, and healthcare and sales accounts. I also hold a Bachelor of Science in Pharmacy, which has helped me develop discipline, attention to detail, and a strong sense of responsibility.
The Salas Team Realtors, part_time
Feb 2024 to Jun 2026
Conduct regular check-ins with clients to monitor their experience and address any questions or concerns. Build and maintain positive relationships with clients, agents, and internal team members. Coordinate with agents and other departments to resolve client issues promptly. Gather client feedback and identify opportunities to improve customer satisfaction. Ensure all client interactions reflect the company's values and commitment to excellent service. Maintain accurate client records and update CRM systems
TaskUs, full_time
May 2023 to Oct 2026
Assist customers with billing, payments, and account-related concerns. Process payments, refunds, and payment arrangements when applicable. Investigate and resolve account discrepancies. Maintain accurate customer records and documentation. Explain financial policies and procedures clearly. Ensure compliance with company policies and data privacy regulations.