Customer Support | Chat Support Specialist | CRM QA Experience
Batangas, Lipa, PH
I am a customer support professional with over three years of experience in BPO and remote environments, specializing in email and chat support. I have a strong background in written communication, CRM documentation, and quality assurance, with hands-on experience using tools such as Zendesk, Genesys, and Salesforce. I am detail-oriented, reliable, and comfortable following guidelines while applying feedback to ensure accurate and professional responses. I work well independently, respect confidentiality, and focus on delivering consistent service quality. I am seeking long-term remote opportunities where I can provide dependable support and continue to grow professionally.