Accounts Payable | Accounts Receivable
Metro Manila
Dedicated administrative and accounting professional with over 15 years of combined experience in government service, private sector, and BPO industries. I am skilled in financial processing, payroll management, accounts payable/receivable, and customer service. Proficient in accounting systems such as Xero, QuickBooks Online, EBMS, EFRS, and DepEd Payroll System, with strong expertise in troubleshooting, problem-solving, and delivering client support. I am seeking to contribute expertise in finance, bookkeeping, and operations support to a forward-thinking organization.
Ali IT Support Services, full_time
Aug 2023 to Mar 2026
•Daily entry of payables, send invoices receivables and reminders regarding client payment dues. •Creating credit notes for customers or allocating the credit notes received from suppliers. •Assigning tickets to proper team for escalations or disputes and excel sheet reporting. •Utilized Xero for financial transactions and ConnectWise PSA for ticket management. •Bank and supplier statement reconciliation and creating supplier or customer contacts in Xero. •Send monthly statements to the customers or invoices if they requested. •Provide customer service over phone, chat or email for non-dispute of non-escalation concerns. •Monitoring company email inboxes for communications received from the customers. •Generate monthly financial reports, adding bank accounts and updating employee records in Xero.
Department of Education, full_time
Aug 2020 to Aug 2023
•Handled Provident Fund loans and financial liquidation reports for Commission on Audit. •Verify and record Maintenance and Operating Expenses attachments on the DepEd web portal. •Facilitated processing of employee benefits, contributions and salary disbursements. •Managed payments for school-related dues including salaries, utilities, and subscriptions. •Used national government owned accounting software for financial processing and reporting. •Oversaw DepEd Payroll System for pay slip generation and employee records.
TELUS International Philippines, full_time
Aug 2017 to Aug 2020
•Provided multi-channel support (chat, phone, email) for website and billing concerns. •Troubleshot website performance and domain connectivity issues. •Assisted with email configuration and Gmail-related errors. •Help customers in creating their website or online store.
Infosys BPO Limited, full_time
Aug 2013 to Aug 2017
• Managed order lifecycles for AT&T’s BVOIP and Ethernet internet services. • Supported client product information requests (e.g., Walmart). • Resolved technical issues involving IP phones, internet, and cable TV.
Sterling Talent Solutions, full_time
Aug 2010 to Aug 2013
• Scrub the documents that applicants submitted and search for the past employer’s contacts. • Contact the employers that the applicants declared in their application to verify employment. • Submit the report to our clients who request employment verification for their applicants. • Verify applicants across the Continental United States since our clients are in these areas.