Margarita G.

Administrative Virtual Assistant | Operations Coordinator

Laguna

Overview

Administrative Virtual Assistant and Operations Coordinator with 14+ years of experience, including over 5 years supporting remote teams across operations, customer service, sales administration, and accounting support. Experienced in managing client communications, coordinating schedules, handling documentation, invoicing, CRM management, and supporting day-to-day operations in remote environments. Skilled in using CRM platforms including GoHighLevel (GHL), Microsoft Dynamics, Salesforce, and HubSpot to manage leads, customer interactions, and business workflows. Proficient in Xero, QuickBooks, Zendesk, Microsoft 365, Google Workspace, Adobe Photoshop, Canva, Adobe Audition, and CapCut. Known for being highly organized, detail-oriented, and adaptable, with a strong focus on efficiency, process improvement, and delivering exceptional customer service.

Skills and Tools

• Calendar Management
• Google Calendar
• Email Management
• Inbox Zero
• Data Entry
• Internet Research
• Document Management
• Meeting Coordination
• Task Management
• Google Drive
• Google Workspace
• Microsoft Office
• Google Meet
• File Organization
• Microsoft 365
• Microsoft Teams
• Microsoft Outlook
• Slack
• Project Management
• Microsoft Excel
• Zoom
• Process Documentation
• SOP Creation
• Office Management
• Client Communication
• Appointment Booking
• Calendly
• ClickUp