Accounting Analyst | Accounts Payable Specialist
Rizal
Hello! I’m a results-driven professional with experience as both a Financial Analyst and Customer Service Representative, combining analytical expertise with a strong commitment to client satisfaction. As a Financial Analyst, I have developed the ability to interpret data, identify trends, and provide insights that support smart business decisions. I’m skilled in financial reporting, budgeting, and data analysis, ensuring accuracy and clarity in every detail. I approach numbers not just as figures, but as valuable tools to guide growth and efficiency. On the customer service side, I bring excellent communication skills, patience, and a customer-first mindset. I have experience handling inquiries, resolving concerns, and building positive relationships with clients. I understand that every interaction reflects a brand, so I always aim to provide professional, empathetic, and timely support. What sets me apart is my unique blend of analytical thinking and people skills. I’m not only focused on delivering accurate results but also on creating meaningful client experiences. I am highly organized, dependable, and proactive—always looking for ways to improve processes and exceed expectations. If you’re looking for someone who can both analyze your business performance and represent your brand with professionalism and care, I’d be glad to be part of your team.
Process Synergy Inc, full_time
Feb 2024 to Present
• Validating and processing Reimbursement and Cash Advance liquidation documents. • Responding promptly to proponent’s inquiries. • Verifying invoices • Ensuring all documents are paid on time.
Concentrix, full_time
Mar 2022 to Jan 2024
• Help customers with their travel concerns and bookings • Responding promptly to customer inquiries. • Communicating with customers through various channels. • Ensure customer satisfaction and provide professional things to achieve the customer support.