Logistics Coordinator | End-to-End Supply Chain Operation
Metro Manila
Experienced Logistics Coordinator with 3 years of proven experience in end-to-end supply chain operations. Skilled in order fulfillment, processing sales and purchase orders, coordinating shipments, creating shipment documents and invoicing, communicating with customer, warehouse, and third-party logistics (3PLs), and ensuring timely delivery and customer satisfaction. Adept at building strong relationships with vendors and carriers to ensure seamless operations.
Bosch Service Solutions Inc., full_time
Apr 2022 to Oct 2025
Managed the full order cycle from processing sales and purchase orders to coordinating shipments, generating shipment documents, sales closing, and maintaining SAP master data. Maintained close communication with vendors, customers, and 3PLs to ensure smooth cross-functional collaboration, timely delivery and resolution of any issues that may occur and issuing Debit/Credit note for claims or return. Was recognized with the "Best Performance Award", "Rookie of the Quarter", and "Best Attendance Award".
24/7 Customer Philippines Inc., contract
Oct 2020 to Dec 2020
Provided customer support for an international seasonal retail account. Responds to inbound calls to manage customer queries and complaints. Assisted customers on their online and in-store purchases, promotional codes, order tracking, refund or replacement requests, and customer account management including password reset.
MIESCOR Logistics, full_time
Apr 2019 to Jan 2020
Handled meter encoding, data entry, and compilation of meter records. Received and documented meters from different sectors and assisted with the proper processing and disposal of defective or obsolete meters.