Benefits Claim Specialist
Cavite, Tanza, Philippines
Customer-focused professional with 3 years and 11 months of experience in healthcare insurance, specializing in benefits claims, customer inquiries, and claims administration. Experienced in assisting members with benefit coverage, claim status, eligibility verification, and payment concerns while ensuring accuracy, confidentiality, and compliance with established procedures. Strong communication, problem-solving, and organizational skills, with a commitment to delivering efficient service and a positive customer experience.
EXL SErvice Philippines, full_time
Nov 2022 to Sep 2026
Handle claims through written and verbal communications. Review medical records and create review summary. Collects data and provide assistance in written request like letters and forms.