General VA | CRM Management (KW Command) | Lead Follow-Up
Camarines Sur
I'm Jennifer, a Virtual Assistant with a Business Administration background and hands-on experience in corporate and retail settings. I help business owners and executives stay organized by managing CRM systems, tracking leads, organizing client data, and handling day-to-day admin work like calendar and email management. My background gave me strong skills in customer handling, record-keeping, and clear communication — things I now bring into virtual assistance work. Services I offer: CRM management & database organization Contract creation & management Lead tracking & follow-ups Client data management Calendar & email management Administrative & customer support What makes me a good fit: Business background (BBA) — I understand business operations, not just isolated tasks Real-world experience — corporate and retail work with actual customer and record handling. Flexible availability — able to work night shift or afternoon-to-midnight PH time. Committed to growth — actively upskilling through VA-focused training. I'm reliable, detail-oriented, and ready to support your business needs. Looking forward to working with you!
Libertad Consumers Corporation, contract
Aug 2017 to Oct 2019
As a Retail Associate, I handled day-to-day customer transactions with accuracy and efficiency, including processing payments and ensuring correct records of sales. I assisted customers with concerns, inquiries, and complaints, providing timely and satisfactory resolutions, while maintaining accurate records of transactions, inventory, and customer information to support smooth store operations. I also supported the team's overall daily operations, helping ensure an organized and efficient workflow. Throughout this role, I maintained a high level of accuracy in processing transactions, minimizing errors in sales and records, and I was recognized for my dependability and consistency in supporting daily store operations — consistently providing reliable and professional customer service that contributed to positive customer experiences.