Virtual Assistant | E-commerce specialist
Metro Manila, Las Piñas, Philippines
I have experience working in e-commerce support, data analysis, and product listing, which helps me manage both customer operations and backend tasks efficiently. I am skilled in tools such as Shopify, Google Sheets, and AI tools like ChatGPT and DeepL for writing responses and assisting with customer communication. In addition, I have strong Excel and data analysis skills. I can create organized reports, track customer issues, and build interactive dashboards using Excel and Power BI to monitor performance and identify trends. This allows me to provide clear insights and keep data accurate and well-structured. I also have experience as a product lister, uploading and managing products in online stores, ensuring product details, descriptions, pricing, and images are accurate and optimized. What makes me stand out is my attention to detail, reliability, and ability to work with both customer support and data-related tasks. I make sure communication is clear, processes are followed properly, and tasks are completed on time. The value I bring to clients is efficiency, organization, and problem-solving. I help businesses keep their operations smooth by supporting customers professionally, maintaining accurate data, and improving workflows whenever possible
Pimms, part_time
Oct 2016 to Feb 2017
Data Encoder – PIMSS Company At PIMSS Company, I worked as a Data Encoder responsible for accurately entering and managing driver and vehicle information for insurance processing. My role involved encoding driver details, vehicle information, and policy-related data into the company’s system while ensuring accuracy and completeness. I reviewed documents, verified information, and maintained organized digital records to support the insurance application and approval process. This role required strong attention to detail, fast and accurate data entry, and the ability to handle sensitive information responsibly. Through this experience, I developed strong skills in data management, accuracy, organization, and efficient use of computer systems and spreadsheets to maintain reliable records.