General Virtual Assistant | Customer Support
Cavite
Executive Assistant with 15+ years supporting senior leadership through daily operations, communications, scheduling, system management, and process execution. Proven ability to think ahead, manage priorities independently, and improve workflows in remote, fast-paced environments.
Zoe Ministries, full_time
Apr 2011 to Mar 2026
• Facilitated live conference calls and virtual ministry events, ensuring seamless technical executions and coordination for participants across multiple time zones. • Managed 100+ monthly executive inquiries, maintaining fast response times and stakeholder satisfaction • Managed recurring program logistics, participant communications, and documentation across multiple live sessions. • Conducted outbound outreach and upselling efforts, promoting ministry programs and contributing to partner engagement and revenue growth. • Served as the primary point of contact for stakeholders' inquiries, issue resolution, and relationship support. • Managed executive priorities, action items, and follow-through across recurring leadership meetings. • Verified and quality-checked audio content before distribution, maintaining high standards of content delivery. • Processed and monitored partner donations with strict confidentiality and meticulous attention to detail. • Coordinated live virtual events across multiple time zones with zero scheduling disruptions • Built reusable operational templates, reducing admin time and improving recurring task executions.