Jo C.

Administrative Support | Operations Customer Service

Metro Manila, Pasig, Philippines

Overview

I am an experienced remote operations and customer support professional with a background in administrative tasks, documentation, reporting, scheduling, SOP compliance, and training. I am organized, detail-oriented, and comfortable working in a fast-paced remote environment. I am eager to use my skills to help businesses manage daily operations, improve efficiency, and deliver excellent customer service.

Skills and Tools

• Calendar Management
• Google Calendar
• Email Management
• Data Entry
• Travel Coordination
• Travel Booking
• Task Management
• Google Workspace
• Google Drive
• Microsoft PowerPoint
• Microsoft Excel
• Microsoft Outlook
• Microsoft 365
• Zoom
• Google Meet
• Meeting Coordination
• Internet Research
• Document Management
• Microsoft Teams
• Microsoft Office
• Appointment Booking
• File Organization
• TeamViewer
• Slack
• Scheduling
• Google Forms
• Office Management

Work History

• Monitoring Specialist

  ECAM, full_time

  Aug 2026 to Present

• Operations Trainer- Apprentice

  ECAM, internship

  Feb 2026 to Aug 2026

• Remote Concierge Specialist

  ECAM, full_time

  Mar 2025 to Jan 2026

• Back Office Analyst

  Intelogix , contract

  Jun 2024 to Nov 2024

• Operation Associate

  WNS Global Philippines , full_time

  Mar 2023 to Jun 2024

• Custome Care Representative

  Alta Resources , full_time

  Jul 2022 to Dec 2022