Virtual Assistant | Telemarketing
Lanao del Norte
Hi, my name is Sherie from the Philippines. I am a Virtual Assistant with over 7 years of experience in remote work, and almost 2 years of call center experience handling financial, healthcare, and education accounts. I also have B2B remote support experience for a small business owner, where I handled administrative tasks and client communication. These roles helped me build strong communication skills, attention to detail, and confidence in working with different types of clients. I work well independently, learn quickly, and adapt easily to new tools and tasks. I am reliable, organized, and focused on delivering quality work and results for clients!
Waresitat, freelance
Sep 2018 to Apr 2026
I worked as a virtual assistant for a small online business. I handled emails, answered customer questions, followed up on orders, and coordinated with vendors. I updated business pages, photos, and content on different websites. I also helped share videos and links to bring in more customers. I edited simple promo and property videos for brokers and vendors. I replied to emails and messages, helped with promotions, and called potential vendors to invite them to join the platform.
Versatel Marketing, contract
Jul 2018 to Sep 2018
I made outbound calls for health insurance campaigns, talked to potential clients, and checked if they were interested. I handled their questions and concerns, and when someone was a good fit, I passed them to senior agents to close the deal. I worked in a fast-paced, target-based calling environment with a high number of calls every day.
St Mark Hotel, full_time
Jan 2017 to May 2018
Assisted guests with check-in/check-out.
Telekonect, full_time
Dec 2011 to Sep 2013
I handled inbound and outbound calls for loans, insurance, and education accounts. I followed call scripts, answered customer concerns, and helped them with their questions. I managed a high number of calls each day while meeting performance targets. I also recorded call details and updated customer's information.