Healthcare Virtual Assistant | Medical Billing CRM Support
Leyte
I’m a Healthcare Virtual Assistant with 4+ years of experience in healthcare support, administration, medical billing and revenue cycle management. My expertise includes: Medical billing, EOB review, claims submission, and denial follow-ups Insurance verification and Medicare eligibility analysis Calling law firms to follow up on lien claims and case statuses Patient records management, data entry, and documentation CRM management using HubSpot and GoHighLevel EHR systems: DrChrono, Practice Fusion, and CollaborateMD Google Workspace and Microsoft 365 I’m detail-oriented, organized, reliable, and committed to maintaining confidentiality while providing accurate and professional support. I’m comfortable working independently, managing follow-ups, and keeping records updated. I’m ready to help businesses streamline daily operations, improve organization, and provide excellent client support.
Expert Revenue Consultant, full_time
Jan 2025 to Present
Review Explanation of Benefits (EOBs) to identify payments. adjustments, and denial reasons. prepare and submit medical daims to insurance companies prepare and submit medical lien daims and supporting documentation. Contact law firms to follow up on lien status, settlement updates, and outstanding balances Document call outcornes, attorney Or pardegal updates, and claim status in the appropriate systems Follow up with insurance companies and legal representatives regarding unpaid claims and pending lens Maintain accurate billing records and ensure proper documentation throughout the revenue cycle.
Virtual Staffing Solutions, full_time
Aug 2002 to Dec 2024
Supported daily panent inquiries whle ensuring cornpliance with HIPAA regulations and company policies Assisted patients With Medicare Part A and B—related concerns and coordinated COVID test kit requests Accurately captured and updated patient information and healthcare records in CRM systems Processed requests, tracked orders, and maintained organized docurnentation for efficient workflow management Applied strong communication and problem-solving skills to improve patient satisfaction and issue resolution Contributed to operational effciency by reducing average handling time convromising quality of service