Executive Assistant | Operations Coordinator
Metro Manila, Parañaque, Philippines
I help busy executives and growing teams keep things organized, moving, and under control. With 5+ years of experience supporting U.S.-based executives, founders, and remote teams, I’ve worked across executive assistance, operations, project coordination, team management, CRM administration, recruiting, SOPs, and process improvement. I can manage the day-to-day details, calendars, inboxes, meetings, follow-ups, deadlines, research, team coordination, and documentation, but I also enjoy looking at the bigger picture: What is getting missed? What is slowing the team down? And how can the process work better? In my current role, I work closely with a U.S.-based CEO, coordinating executive priorities and team workflows while also handling projects involving Zoho CRM, Zoho Creator, automation, hiring, content, podcast operations, and business processes. I’m comfortable working independently, managing multiple priorities across time zones, communicating with different stakeholders, and stepping in when something needs to be figured out rather than simply waiting for instructions. Core strengths: • Executive & Founder Support • Calendar & Inbox Management • Operations & Project Coordination • Team & Workflow Management • Deadline & Follow-up Tracking • Recruiting & Onboarding • SOP & Process Documentation • CRM Administration & Automation • Zoho One • Research & Quality Assurance • Content & Podcast Operations • Microsoft 365 & Google Workspace • AI Tools & Workflow Improvement I’m looking for an opportunity where I can be more than just an extra pair of hands, a reliable person who can take ownership, keep things moving, and make the work easier for the people I support.
Wayde AI, LLC, full_time
Jan 2026 to Oct 2026
● Partner closely with the Founder/CEO as a trusted operational point of contact, coordinating executive support, day-to-day operations, team workflows, projects, and external engagements. ● Manage the Founder’s calendar and scheduling across multiple time zones, coordinating meetings and commitments based on changing priorities and availability. ● Monitor and triage executive email, draft responses, respond to appropriate correspondence from my own account on behalf of the Founder, and prioritize messages requiring executive attention. ● Coordinate projects and workflows across a five-member team, including assigning tasks when needed, following up with owners, coordinating deadlines, reviewing completed work, providing reminders, and reporting progress and issues to the CEO. ● Track timelines and deliverables across consulting, speaking, content, and internal initiatives, proactively identifying delays, risks, misalignment, and quality concerns. ● Serve as a delegated operational point of contact for team members, helping resolve routine coordination needs and reducing the amount of day-to-day oversight required from the Founder. ● Research, assess, and vet approximately 75 prospective podcast guests, evaluating professional background, expertise, relevance, and fit while coordinating outreach and scheduling across the guest pipeline. ● Coordinate the hiring process from job description development through onboarding, including job posting, candidate sourcing, initial interviews, interview scheduling and participation, candidate communication, offer administration, systems access, and SOP orientation. ● Develop and maintain SOPs that document recurring workflows, clarify responsibilities, and improve consistency across team operations. ● Designed and built a Zoho Creator application for speaking and consulting intake, configuring custom fields, conditional logic, scoring, routing, workflows, automated processes, reports, and dashboards. ● Created and linked custom Zoho CRM modules for Organization Directory and Organization Contacts, improving the structure and organization of institutional and contact information within the CRM. ● Conduct first-level quality review and proofreading of team deliverables before materials are submitted to the Founder for final review. ● Coordinate podcast, content, and website workflows, including guest pipeline management and scheduling and publishing blog content to the company website. ● Coordinate executive travel preferences and scheduling considerations based on the Founder’s requirements and availability. ● Use Microsoft 365, Zoho One, CRM, automation, AI, and web-based platforms to support administrative, operational, and project execution.
Made 4 More Realty, full_time
Jul 2021 to Dec 2025
● Provided executive and administrative support to company leadership while coordinating day-to-day operations for a real estate team of more than 20 agents. ● Managed executive schedules, inboxes, meetings, team communications, and recurring administrative priorities. ● Supported real estate listing and purchase transactions by assisting with contract documentation, tracking deadlines and transaction milestones, following up on outstanding requirements, and coordinating with agents, clients, and vendors. ● Scheduled property showings and coordinated appointments and other transaction-related logistics to keep activities on track. ● Administered CRM and real estate systems, including Follow Up Boss, Sierra Interactive, SkySlope, and Zoho, maintaining organized client, lead, and pipeline information. ● Coordinated onboarding and offboarding processes and supported team workflows, documentation, and accountability. ● Produced, edited, and repurposed marketing and educational content across blogs, social media, video, and podcasts. ● Maintained digital marketing assets, website content, captions, titles, metadata, and other published materials. ● Supported real estate marketing initiatives and event coordination, ensuring consistency across administrative, marketing, and content workflows.
Alkemi Recording Studios , freelance
Sep 2020 to Dec 2023
● Translated, adapted, and localized scripts while maintaining meaning, tone, timing, and content quality. ● Directed voice talent and coordinated recording workflows to support accurate and timely production deliverables.
Cebu Air, Inc., full_time
Jul 2017 to May 2025
● Led crew members during domestic flight operations, conducting crew briefings, assigning responsibilities, and ensuring adherence to safety, service, and regulatory procedures. ● Coordinated with crew members and operational personnel while managing changing priorities, time-sensitive situations, and passenger concerns. ● Resolved escalated passenger and operational issues using sound judgment, clear communication, and calm decision-making in high-pressure environments. ● Maintained qualification across Airbus A319, A320 CEO/NEO, A321 CEO/NEO, and A330 CEO/NEO aircraft.
Teleperformance, full_time
Jun 2015 to May 2017
● Resolved escalated customer and system issues and provided subject-matter support to GDS agents while maintaining process and quality standards. ● Supported complex travel-system inquiries using Worldspan and Amadeus GDS and was recognized as a Top Performer.