Amazon Walmart Marketplace Specialist 9+ Years| Funnel Design
Cagayan
Results-driven Amazon & Walmart Marketplace Specialist with 9+ years of experience managing e-commerce accounts, optimizing product listings, and providing exceptional seller support. Proven expertise in account management, Amazon SEO, FBA, inventory management, compliance, and customer service. Skilled in improving marketplace performance, resolving complex issues, and building long-term client relationships.
COMSERVE DARKROOM 2SAN, freelance
Nov 2023 to Apr 2026
Managed Amazon Seller Central accounts across multiple marketplaces, overseeing account health, listings, catalog, inventory, and daily operations. Optimized product listings through keyword research, SEO, A+ Content, backend attributes, images, variations, and bulk updates. Resolved listing suppressions, compliance issues, stranded inventory, pricing errors, catalog defects, and account-related issues. Managed Amazon cases, reimbursements, inventory reconciliation, shipment issues, and shortage investigations, coordinating with Amazon Support and suppliers. Monitored sales performance, inventory levels, Buy Box, advertising metrics, and account KPIs to identify opportunities and operational issues. Prepared reports and used Excel/Google Sheets, Pivot Tables, VLOOKUP/XLOOKUP, and dashboards to support data-driven decisions and improve account performance.
Ovente | RedMedical | SellerPlex | SellerInteractive | SellerCandy, freelance
Jan 2017 to Feb 2023
Managed Amazon Seller Central accounts and supported daily marketplace operations for multiple clients. Created and optimized product listings, including titles, bullet points, descriptions, keywords, images, and backend search terms. Monitored inventory, orders, account health, customer feedback, and listing performance. Resolved Amazon cases involving listing issues, catalog errors, policy concerns, and account health problems. Conducted competitor research and keyword analysis to improve product visibility and marketplace performance. Communicated with clients and internal teams to provide status updates, reports, issue resolution, and operational recommendations.
CONCENTRIX, full_time
Jan 2013 to Sep 2017
Assisted Amazon sellers with account-related concerns and Seller Central support. Specialized in FBA support and feeds management. Resolved listing issues, inventory concerns, and account performance cases. Maintained high customer satisfaction while handling seller escalations.