Sales Associate / Quality Analyst / Lead Generation
Cebu
I bring a versatile background spanning sales, quality assurance, and lead generation—giving me a complete view of the customer journey from outreach to follow-up. As a Sales Associate, I engage prospects, build rapport, and drive conversions. As a Quality Analyst, I audit processes, ensure consistency, and maintain high service standards. In Lead Generation, I identify and qualify potential clients to fuel business growth. I combine data accuracy, strong communication, and result-driven strategies to help you build pipelines, improve performance, and boost sales.
LeadGen, full_time
Mar 2023 to Aug 2026
-Engaged customers promptly, answered product/service questions, and guided them through purchasing decisions. -Maintained a 95%+ customer satisfaction rating from post-interaction feedback -Monitored and evaluated sales/customer interactions against established quality standards and checklists -Improved overall team compliance scores from 82% to 94% within 3 months through targeted feedback and coaching -Qualified leads based on criteria such as budget, need, and decision-making authority -Generated 80+ qualified leads per week on average, feeding directly into the sales pipeline