Real Estate Lead Management Specialist/Customer Service Representative
Batangas
I’m a Lead Management Specialist and Customer Service Representative with experience in real estate lead generation, lead qualification, customer communication, and follow-ups. I specialize in identifying and filtering quality leads, understanding client requirements, and making sure the right opportunities reach the right people. I’m detail-oriented, organized, and committed to providing excellent service and maintaining strong client relationships. In my previous role, I successfully managed leads for real estate investors, and several leads I qualified and forwarded resulted in closed deals for my clients. I take pride in being reliable, proactive, and easy to work with. My strengths include lead qualification, customer service, SMS communication, follow-up, data management, and client relationship management. I’m always focused on delivering quality work that helps my clients save time, find better opportunities, and achieve results.
Launch Control, full_time
Oct 2024 to Aug 2026
**Lead Management Specialist – Launch Control** Managed and qualified real estate leads through inbound and outbound communication, ensuring leads were properly screened based on client criteria before being forwarded to the appropriate clients. Maintained consistent follow-ups, updated lead information, and coordinated with clients to ensure a smooth lead management process. **Key Responsibilities & Achievements:** * Qualified and filtered leads based on clients’ specific investment criteria. * Communicated with leads through SMS and other communication channels to gather and verify relevant property information. * Maintained accurate lead records and ensured qualified opportunities were promptly forwarded to clients. * Built strong working relationships with clients by consistently providing relevant, high-quality leads. * Received positive feedback from clients for the quality and relevance of leads provided. * Contributed to successful property transactions, with clients successfully closing deals from leads I qualified and forwarded.