French-English Bilingual Customer Technical Support Specialist
Lanao del Norte
Bonjour! I’m Clark Balbutin, a French–English bilingual customer support specialist from the Philippines. I’ve helped customers with financial support, technical troubleshooting, and EV charging solutions. I excel at resolving billing issues, assisting in both languages, and providing clear, friendly, and efficient support. If you need a reliable bilingual specialist to deliver excellent customer experiences and keep your clients happy, I’m ready to help your team.
Assist in creating French dubbing and voiceovers for English scripts. Use ElevenLabs to produce natural and high-quality audio aligned with video timing. Responsible for script translation, synchronization, and pronunciation accuracy., part_time
Jul 2025 to Nov 2025
Assist in creating French dubbing and voiceovers for English scripts. Use ElevenLabs to produce natural and high-quality audio aligned with video timing. Responsible for script translation, synchronization, and pronunciation accuracy.
Teleperformance, full_time
Jun 2023 to Dec 2025
Provide bilingual (French-English) support for InComm gift card and prepaid products. Handle fraud and dispute cases, process refunds and chargebacks, and ensure secure and accurate financial transactions.
FIS Global, full_time
Mar 2022 to Jun 2023
Delivered French-English customer assistance for InComm prepaid and gift card users. Managed financial transactions, dispute cases, and fraud investigations, ensuring timely and accurate resolutions. Supported customers with refunds, activations, and balance inquiries, maintaining excellent service quality and compliance with company policies.