Virtual Assistant | Legal Support | Customer Service
Metro Manila
I am a reliable, detail-oriented, and motivated professional with experience in customer service and legal administrative support. I have strong written and verbal communication skills, organizational abilities, and experience handling documents, managing tasks, and maintaining confidentiality. I am adaptable, quick to learn new tools and systems, and capable of managing multiple responsibilities while meeting deadlines. I am eager to contribute my skills to a remote team and provide efficient, high-quality support to clients and businesses. I am open to opportunities in virtual assistance, administrative support, customer service, data entry, and other remote positions where I can grow professionally and add value to the team.
GDSA Law Firm, full_time
Jan 2026 to Present
Provided administrative and legal support, including preparing and organizing legal documents, managing files and records, assisting with correspondence, monitoring schedules and deadlines, and coordinating with clients and other parties. Maintained confidentiality, ensured accuracy in document handling, and supported the smooth daily operations of the law office.
OPTUM Global Solutions, full_time
Aug 2024 to Dec 2025
Assisted customers with healthcare-related inquiries, provided accurate information regarding services and concerns, maintained client records, and helped resolve issues professionally and efficiently. Demonstrated empathy, active listening, attention to detail, and a commitment to delivering quality customer service while handling sensitive information responsibly.
VXI GLobal Holdings, full_time
Jan 2023 to Jul 2024
Handled customer inquiries and concerns regarding telecommunications products and services. Assisted customers with troubleshooting, account-related questions, service requests, and billing concerns while providing clear information and appropriate solutions. Developed strong communication, problem-solving, and customer service skills while meeting performance standards in a fast-paced environment.