Virtual Assistant | Admin & Executive Support | Medical VA
Metro Manila, Quezon City, Philippines
Looking for someone who can step in, take ownership, and actually get things done? That’s where I come in. I’m a versatile Virtual Assistant and Administrative Support professional with 6+ years of experience across executive and administrative support, medical virtual assistance, customer service, technical support, billing, and business operations. I help businesses stay organized, responsive, and efficient by handling the details that keep everything moving—from calendar and inbox management, CRM maintenance, appointment coordination, documentation, internet research, lead generation, and follow-ups to client and customer communication. I also have hands-on experience supporting medical workflows, including patient appointment coordination, patient chart organization, medical documentation, and laboratory order request processing. But I’m not here just to check tasks off a list. I believe great support means understanding the goal, taking initiative, solving problems, and following through. Give me a task, a system, or a problem, and I’ll take ownership of finding a practical way to get it done. My background across different industries has taught me how to adapt quickly, learn new systems, communicate professionally, and stay calm when priorities change. I’m comfortable working independently while knowing when to ask the right questions and keep the team informed. When you hire a Virtual Assistant, you’re trusting someone with your time, your clients, your information, and the details that keep your business running. I take that responsibility seriously. So if you’re looking for someone reliable, adaptable, resourceful, and ready to become a genuine extension of your team—not just another person behind a screen—I’d love to be that person. **Give me the responsibility, and I’ll give you ownership—not just assistance.**
Freelance, freelance
Dec 2022 to Sep 2026
• Provide remote administrative and executive support including inbox management, calendar coordination, CRM maintenance, documentation, internet research, lead generation, and follow-up management. • Schedule and coordinate patient appointments, manage appointment-related communications, and support calendar organization. • Process laboratory order requests and ensure requests are accurately documented and routed for appropriate processing. • Organize and maintain patient charts and medical documentation to support accurate, accessible records and efficient workflows. • Prepare and organize business documentation, LOAs, and contracts using digital tools including DocuSign. • Maintain accurate business and client records, coordinate supplier communication, and support recurring operational tasks. • Collaborate remotely through Slack and manage multiple priorities independently while handling sensitive information with discretion and professionalism
Verizon, full_time
Sep 2020 to Oct 2022
• Resolved hardware, software, and network issues while providing professional customer support and clear technical guidance. • Documented customer cases and maintained accurate CRM records to support follow-up and issue resolution. • Managed multiple customer requests while maintaining accuracy, timely communication, and service quality
AT&T, full_time
Mar 2019 to Mar 2020
• Processed invoices, handled billing inquiries and disputes, maintained accurate account records, and collaborated with internal teams. • Communicated professionally with customers while handling billing and account information with accuracy and attention to detail