Clifford C.

Escalation Specialist/Sales Associate

Davao del Sur, Davao City, Philippines

Overview

I have solid experience in sales and client relations, with skills in communication, negotiation, and building trust. What sets me apart is my ability to understand client needs and present solutions that deliver real value. I bring persistence, resilience, and a results driven mindset that ensures clients feel supported and achieve their goals. My value lies in creating long‑term relationships that generate repeat business and consistent growth.

Skills and Tools

• Customer Success
• Inbound Sales
• Escalation Management
• Customer Retention
• Customer Support
• Salesforce
• Slack
• Microsoft Teams
• Google Calendar
• Okta
• SLA Management
• Conflict Resolution
• Account Management
• Document Management
• Client Communication
• Communication
• Chat Support
• Email Support

Work History

• Escalation Specialist/Sales Associate

  VXI, full_time

  Nov 2024 to Feb 2026

  I have worked as an Escalation Specialist, where I resolved complex client issues with professionalism, and as a Sales Associate, where I consistently met and exceeded sales targets. My standout achievement was being recognized as a top performer agent and closing high‑value accounts, which reflects my ability to deliver results. What makes me stand out is my resilience, strong communication skills, and ability to turn challenges into opportunities that bring real value to clients.