Customer Support | Virtual Assistant | Socaile Media Manager
Metro Manila
Experienced Customer Support Representative and Virtual Assistant with over 10 years of expertise in voice and email-based service environments. Proven track record in managing large volumes of inquiries, resolving technical issues, and maintaining high-quality service across e-commerce and ride-hailing platforms. Committed to exceeding Service Level Agreements (SLAs) and utilizing CRM systems to ensure a seamless customer experience.