Administrative Virtual Assistant | Reliable | Detail-Oriented
Laguna
I am a detail-oriented and highly organized Virtual Assistant and Administrative Support professional with experience in government service, customer service, and digital operations. I hold a Bachelor’s degree in Business Administration major in Human Resource Management, where I gained strong foundations in recruitment, employee relations, HR administration, and business operations. I have hands-on experience managing administrative tasks such as report preparation, document handling, data organization, and client communication. Through my roles as a Government Employee at the Office of the City Mayor and as a Virtual Assistant for international clients, I developed strong skills in multitasking, maintaining accurate records, and providing efficient support in fast-paced environments. My strengths include strong communication, time management, problem-solving, and adaptability. I am also skilled in social media management, content development, SEO support, and using digital tools for organization and productivity. What sets me apart is my ability to combine administrative efficiency with strong client-facing communication skills. I am proactive, reliable, and committed to delivering high-quality work while continuously improving my skills to support business growth effectively.
Office of the City Mayor, contract
Jan 2025 to Jun 2026
Coordinated government programs and assisted in beneficiary validation and documentation to ensure accurate and organized processing of records. Prepared reports, official correspondence, and administrative documents to support daily office operations and maintain efficient workflow. Provided frontline assistance and addressed public inquiries with professionalism, accuracy, and a strong focus on service quality.
Intellix PH, full_time
Mar 2024 to Sep 2024
Handled healthcare account inquiries and provided accurate and timely customer support to address client concerns. Resolved basic technical issues through effective troubleshooting and ensured customer satisfaction by delivering clear and reliable solutions. Identified customer needs and provided appropriate assistance or recommendations to ensure a positive service experience.
UpWork, full_time
Jan 2020 to Nov 2023
I was responsible for developing and scheduling social media content to enhance online presence and ensure consistent audience engagement. I also managed administrative records, reports, spreadsheets, and digital files, contributing to organized, efficient, and well-structured operations. In addition, I handled client inquiries and provided timely digital support to ensure smooth communication and effective service delivery. I also assisted in the implementation of SEO strategies to improve online visibility and support overall digital growth and performance.