Talent Acquisition Associate | Recruitment Admin Support Expert
Metro Manila, Taguig, Philippines
I’ve worked for over four years in recruitment, admin support, and customer service. I enjoy helping businesses streamline their hiring by coordinating interviews, managing candidates, and keeping everything organized. I focus on making the process simple and efficient so clients can find the right people without the stress.
Staff Alliance, Inc. (Assigned to Sutherland), contract
May 2024 to Jan 2026
• Conducted initial interviews and provided assessment coaching to help candidates prepare for the recruitment process. • Screened and profiled applicants to match them with the most suitable roles based on qualifications and account needs. • Assisted lead recruiters with end-to-end hiring procedures, including documentation, tracking, and candidate communication. • Coordinated and endorsed qualified candidates to hiring managers for final interviews and further evaluation.
OCManila Corporation, full_time
Jan 2022 to Dec 2023
• Assisted providers in obtaining credentialing requirements for insurance applications. • Ensured accurate documentation and liaised with the back-office team for efficient processing. • Provided excellent customer service and communication to maintain client satisfaction.
Concentrix, full_time
Jan 2021 to Sep 2021
• Resolved billing inquiries and account concerns for telecommunications clients, ensuring high customer satisfaction. • Provided basic troubleshooting support and recommended additional services. • Directed customers to appropriate departments for specialized assistance.
OCManila Corporation, full_time
Nov 2018 to Jun 2019
• Assisted providers in obtaining credentialing requirements for insurance applications. • Ensured accurate documentation and liaised with the back-office team for efficient processing. • Provided excellent customer service and communication to maintain client satisfaction.