MEDVA|Admin Assist| Customer Service| Accounting Assistant
Cebu, Cebu City, Philippines
Experienced in BPO and Healthcare Virtual Assistance, with strong skills in communication, documentation, and patient support. Proficient in Brightree and NikoHealth for billing, benefits verification, and DME/HME management. Background in accounting for lending and real estate firms using custom cloud-based platforms. Also skilled in online ESL teaching and exploring social media management through content creation.
Concentrix, full_time
Sep 2022 to Sep 2024
Resolved account inquiries and technical issues Assisted clients with personal and loan account openings Managed documentation to ensure timely account processing Assist clients by managing schedules, handling communications, organizing documents, entering data, and providing general office support