Real Estate Virtual Assistant | Appointment Setter
Misamis Oriental, El Salvador, Philippines
I’ve been working as a Virtual Assistant for several years, with strong experience in real estate support, cold calling, appointment setting, and administrative work. In my previous role as a Real Estate VA with Golden Gate, I handled inbound and outbound calls, qualified property leads, and set appointments while also supporting renewal and collections teams. I also screened tenant applications and helped manage updates on the company’s website and social media platforms. I also worked as an Appointment Setter for BrokerGrow, where I contacted leads, assessed their interest in home loans and financial services, and booked qualified appointments for mortgage brokers. This role helped me sharpen my communication skills, persistence, and ability to keep accurate records of calls and follow ups. Aside from calling, I bring strong administrative experience. I’ve managed calendars, emails, data entry, customer support, and CRM updates while helping teams stay organized and productive. I’m comfortable handling multiple tasks and making sure important details don’t get missed. What makes me stand out is that I combine strong communication on the phone with solid organizational skills behind the scenes. I don’t just make calls. I help keep the pipeline organized, make sure leads are properly tracked, and support clients so they can focus on closing deals. The value I bring is consistent outreach, qualified appointments, and reliable admin support that helps businesses run more efficiently.
HMO X, part_time
Aug 2024 to Present
As a Real Estate General Virtual Assistant at HMO X, I supported the team in sourcing and managing opportunities related to HMO property sales and auctions across the UK. My role focused on lead generation, reaching out to landlords, and assisting with the overall sales pipeline for HMO properties. I conducted outbound calls to landlords and property owners to introduce the company’s services, qualify potential opportunities, and gather key property details that could be suitable for sale or auction. I helped identify potential HMO deals and ensured that leads were properly documented and followed up. Alongside lead generation, I provided administrative support such as updating CRM records, organizing property information, tracking leads, and assisting with listing preparation for upcoming sales and auctions. I also helped maintain accurate data and coordinated with the team to keep the workflow organized and efficient. Through this role, I developed strong communication skills when speaking with UK landlords, improved my ability to identify potential property opportunities, and contributed to keeping the pipeline active with qualified leads while supporting the team’s day to day operations.
BrokerGrow, freelance
May 2023 to Present
Contacted various accounts and leads to assess interest in home loans and financial planning services. Set qualified appointments for mortgage brokers and financial planners, streamlining client acquisition. Maintained accurate records of calls and appointments, ensuring a consistent follow-up process. Strengthened lead conversion rates through professional communication and persistence.
Golden Gate, freelance
Apr 2022 to Present
Screened tenant applications, conducted background checks, and verified compliance with rental requirements. Acted as an appointment setter for property leads and supported the Renewal & Collections teams through inbound and outbound calling.Oversaw and updated the company’s website and social media platforms (Facebook, Instagram, Google My Business). Created content updates, monitored performance, and implemented digital marketing improvements
OCIMED, full_time
Aug 2020 to Dec 2021
Managed clinic appointment scheduling (scheduling, rescheduling, confirming) to ensure smooth operations. Maintained and updated the clinic’s appointment calendar with accuracy to minimize conflicts. Communicated schedule changes to patients promptly, ensuring professionalism and patient satisfaction. I Assisted with various administrative and office tasks, contributing to the clinic’s overall efficiency.