Customer Support Specialist | B2B Relations Communication
Metro Manila
3 years of experience turning frustrated callers into happy customers. I am a versatile Customer Support Specialist with a proven track record handling inbound/outbound calls and emails across tech support (mobile & internet), billing, healthcare, and outbound sales. I learn new systems instantly, handle high-pressure queues with ease, and treat your clients with genuine empathy. 🛠️ Tech Stack & Skills: • Platforms: Salesforce, Genesys, CRMs, Google Workspace, Canva, and time-trackers. • Specialties: Tech troubleshooting, billing resolution, patient support, and sales conversions. Fast, efficient, and ready to help your team. Let's work together!