General healthcare virtual assistant
Davao del Sur, Davao City, Philippines
Registered Nurse and HIPAA-Certified Healthcare Virtual Assistant. I graduated with a Bachelor of Science in Nursing in 2014 and became a licensed nurse in 2015. I have 3 years of experience working as a staff nurse in a tertiary hospital, where I developed strong skills in patient care, documentation, communication, and handling sensitive medical information. I also have experience as a Healthcare Virtual Assistant, assisting with patient scheduling, inbound and outbound calls, medical documentation, live scribing, follow-ups, and other administrative tasks. I am detail-oriented, organized, and comfortable working with healthcare providers and patients.
Magnolia Family Urgent Care , full_time
Dec 2023 to Aug 2026
Live-scribed and documented patient interactions with 100% accuracy, ensuring high-quality patient records. Managed patient scheduling for urgent care and primary care appointments. Consistently complied with HIPAA regulations to protect patient privacy and confidentiality. Informed patients of their lab and imaging results. Conducted follow-up calls for primary care patients
BibiBuzz, full_time
Jun 2020 to Aug 2023
Managed a team specializing in SEO content marketing and social media management, tailored to client demands and outlined tasks
Chong Hua Hospital Mandaue, full_time
Nov 2015 to Jan 2018
Documented patient care data, including assessment results, interventions, medications, and responses to treatment or changes in condition. Monitored a caseload of 10 patients per shift, documenting vital signs and treatment progress.