MaBernadette E.

E-commerce VA + Customer Support

Metro Manila, Pasig, Philippines

Overview

I'm transitioning into a Customer Support Virtual Assistant role, bringing over six years of customer service and administrative experience. My background includes phone, email, and chat support, travel coordination, account management, and customer issue resolution. I'm currently expanding my skills in Shopify and Zendesk to support e-commerce businesses.

Skills and Tools

• Scheduling
• Document Management
• Google Calendar
• Data Entry
• Gmail
• Slack
• Internet Research