Admin Virtual Assistant | Customer Service Representative
Metro Manila
I’ve spent the past several years working in customer service, quality assurance, and administrative support, and one thing I’ve learned is how much the little details matter. Whether it’s keeping records accurate, coordinating with suppliers, helping someone resolve an issue, or finding a better way to manage a process, I like knowing that my work makes things easier for the people I work with. I’m currently working as an Admin | Procurement Officer, where I help keep daily office operations organized, coordinate procurement and suppliers, manage inventory, and support different departments with their administrative needs. One project I’m particularly proud of is creating an inventory management system using MS Excel from scratch. We didn’t have an existing system, so I built one to make tracking inventory and preparing reports easier and more organized. Alongside this, I work remotely as a Happiness Manager Assistant, supporting students and working with teachers, parents, and school administrators. Before moving into these roles, I spent over six years in customer service at Conduent, including experience in quality assurance. That experience taught me to pay attention to details, communicate clearly, handle sensitive information responsibly, and stay calm when things get busy. I also achieved a 100% Quality Assurance score, something that reflects the importance I place on doing my work accurately. I enjoy learning new things, improving the way I work, and figuring out practical solutions when something can be done better. I’m comfortable working independently, but I also value being part of a team where people can rely on one another. Areas I work in: Administrative Support | Office Operations | Procurement Coordination | Inventory Management | Quality Assurance | Customer Experience | Process Improvement | Remote Administrative Support Let’s work together! I am available to start immediately and am open to long-term opportunities