Queenie A.

Customer Support Specialist

Negros Oriental, Bacong, Philippines

Overview

Computer literate with good knowledge of word packages • Honest, reliable, hardworking with a common sense approach to responsibilities • Excellent interpersonal and communication skills • Highly motivated and able to use my own initiative

Skills and Tools

• Data Entry
• Google Drive
• Microsoft Teams
• Zoom
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
• Microsoft Office
• Email Management

Work History

• Primary EFL Teacher

  Singapore International School (Hanoi, Vietnam), full_time

  Jul 2019 to Jul 2021

  At the time, I was the first Filipino EFL Teacher working in the Primary buliding. I hold bachelor’s degree and an authenticated 120-hour TEFL-TESOL Certificate. I wasn’t even a graduate of BS in Education but they’ve trusted me with the position.

• Customer Service Assistant

  Philippine Business Bank, full_time

  Apr 2015 to Jul 2016

  I mainly handled new accounts at that time, and customer service.

• Customer Service Representative

  Teleperformance (Bacolod), full_time

  Jun 2014 to Dec 2014

  Customer Service for Travel and booking.