Regulatory Reporting Analyst
Nueva Ecija
Hi. I am Karen Joy Claveria. My current role at JP Morgan Chase is Regulatory Reporting Analyst wherein I report executed trades to the governing regulator. Currently, I handle Foreign Exchange, Interest Rate and Commodity derivatives.
JP Morgan Chase & Co, full_time
Aug 2025 to Present
• Executing daily regulatory reporting controls to ensure the accuracy, completeness, and timeliness of reports covering asset classes such as Foreign Exchange, Interest Rate, Credit, and Commodities for Asia-Pacific regulators • Identifying and tracking control gaps and reporting issues, supporting resolution and risk mitigation • Collaborating with business and technology teams to prioritize and implement reporting enhancements • Supporting process improvements and automation initiatives to increase efficiency and reduce manual errors
JP Morgan Chase & Co, full_time
Aug 2023 to Aug 2025
• Data entry of customer and loan details into the system • Handled loan servicing transactions including payoffs, invoicing, and account maintenance • Conducted quality checks to identify incomplete or inaccurate transaction data • Responsible for minimizing credit and business risk through awareness of procedure, compliance, and bank policy • Delivered customer support for complex inquiries, coordinating with internal teams when needed • Achieved 100% productivity and quality scores, maintaining zero-error output across assigned tasks • Served as Subject Matter Expert (SME), supporting team members with process guidance and issue resolution
Wells Fargo, full_time
Dec 2021 to Aug 2023
• Review all supporting documents that have been uploaded and placed in the correct document repositories • Review for completeness and accuracy of details entered in loan file database from Loan Application form • Processed and classified mortgage loan documents with high accuracy • Indexed documents to appropriate categories, ensuring compliance with internal standards • Supported operational efficiency by maintaining organized and reliable document systems • Classified and indexed up to 6,000 documents daily, consistently meeting high-volume production targets
Alorica Teleservices Inc, full_time
Oct 2018 to Nov 2021
• Managed high-volume customer interactions, resolving inquiries and complaints efficiently via chat • Provided troubleshooting support and guided customers through product and service solutions • Processed device orders and service upgrades while ensuring compliance with company policies • Maintained high service quality standards in a fast-paced, performance-driven environment