Administrative Operations Support | Content Editing
Metro Manila
I help businesses stay organized and run smoothly through dependable administrative and operations support, backed by my experience in the insurance industry. I’m also growing my skills in content editing and social media support, bringing a mix of organization, creativity, and attention to detail to every task. I’m committed to delivering quality work, staying on top of priorities, and providing reliable support that makes your day-to-day operations easier.
Paladin Professional Insurance Solutions, full_time
Mar 2026 to Jun 2026
Managed a multi-tab renewal database of 600+ client accounts with automated dashboards, supporting 50+ client accounts daily and keeping records accurate and current. Marketed each client’s policy across 8+ insurance carriers and coordinated documentation across 5+ carrier and vendor sites for accurate, on-time submissions. Consolidated data from multiple systems into one tracking workbook, catching discrepancies and improving data accuracy. Prepared client email campaigns in line with communication guidelines, and scheduled daily operations meetings covering renewals, cancellations, and account updates.
Relstone - Real Estate License Services, full_time
Jan 2026 to Mar 2026
Supported daily administrative operations for a U.S. real estate education provider while assisting learners and internal stakeholders. Prepared structured educational content and course materials for licensing and continuing education programs. Assisted with podcast production planning by organizing scripts and episode documentation. Recorded and reconciled financial transactions in QuickBooks, verifying entries against Excel tracking sheets to keep financial records accurate.
GRACE-PPH, part_time
Nov 2024 to Sep 2025
Led exam administration activities and supervised a team of proctors during testing sessions. Coordinated schedules, resolved operational issues, and served as the primary point of contact during examinations. Maintained accurate documentation and ensured compliance with testing procedures and academic integrity standards.