Virtual Assistant| Customer Service, Generalist, Admin Support
Philippines
I have solid experience working as a Virtual Assistant with a strong focus on customer service, general administrative support, and day to day operations. I’ve handled email and chat support, appointment scheduling, calendar and inbox management, data entry, CRM updates, and basic reporting. I’m comfortable using tools like Google Workspace, Microsoft Office, and common CRM and communication platforms, and I adapt quickly to new systems. My background in customer service has helped me develop strong communication skills, patience, and the ability to handle concerns professionally while keeping a positive client experience at the center. I pay close attention to details, stay organized, and manage my time well, which allows me to meet deadlines consistently without sacrificing quality. What makes me stand out is my reliability and initiative. I don’t just wait for instructions. I look for ways to improve processes, anticipate needs, and solve small issues before they become bigger problems. I understand that clients need someone they can trust to represent their brand well and keep things running smoothly. The value I bring is peace of mind. When I’m handling tasks, clients can focus on growing their business, knowing that the operational side is in capable hands.
1st Choice Staff Recruitment Limited , freelance
Jan 2026 to Present
Experience in appointment scheduling, data entry, research, and general administrative support. Skilled in managing calendars, maintaining accurate records, and handling day to day tasks efficiently to support smooth operations and meet deadlines
INFLXD, freelance
Nov 2025 to Present
Analyzing, labeling, and categorizing raw data such as text, images, video, or audio using specialized software to create high-quality, structured datasets that train machine learning models and artificial intelligence algorithms. Working behind the scenes, they follow detailed guidelines to ensure accuracy and consistency, enabling AI systems to recognize patterns and make intelligent decisions. The role requires exceptional attention to detail, strong comprehension skills, and the ability to maintain focus while managing repetitive, high-volume tasks in a deadline-driven environment.
Liveops Inc., freelance
Oct 2025 to Present
Hands on experience guiding new hires through documentation, system access, and initial training requirements. Skilled in coordinating with candidates and internal teams to ensure a smooth onboarding process, accurate records, and a positive first experience for new employees.
Everise Philippines( U.S. based), full_time
Sep 2023 to May 2025
Handling inbound and outbound communications, document processing, and coordination with clients and internal teams. Skilled in managing sensitive information, supporting daily operations, and ensuring tasks are completed accurately and on time while maintaining a high standard of customer support.