Customer Support Specialist | Shopify | Social Media
Metro Manila
I'm a versatile virtual assistant with over 8 years of experience in customer support, order fulfillment, social media management, and e-commerce operations. I've worked with US-based clients across multiple industries including SaaS, e-commerce, and homecare, handling everything from high-volume email support to Shopify management and content creation. I'm organized, reliable, and comfortable working independently in fast-paced remote environments. I take ownership of tasks and make sure things get done accurately and on time. Whether it's managing customer inquiries, fulfilling orders, creating content, or keeping operations running smoothly, I bring a proactive attitude and a genuine desire to help clients succeed. Tools I work with: Shopify, Canva, Slack, Google Workspace, Microsoft Office, and AI platforms.