General Virtual Assistant | Admin Support
Philippines
I'm a reliable and detail-oriented Virtual Assistant with 3+ years of Admin Support and 6 months of customer service experience handling US-based customers for a retail account. I helped my previous employer stay organized through efficient inbox management, scheduling appointments, data entry, and daily admin support. And my previous experience as a customer support for Amazon helped me hone my communications skills in handling inbound calls from US customers and be collaborative with my team. As an entry-level VA, I may be growing in the field but I bring proven admin assistant experience, strong communication skills, and genuine commitment to getting thing done right. I'm proactive, easy to work with, and always ready to learn and support businesses.
Alorica Makati Philippines, full_time
Sep 2024 to Feb 2025
I handled high-volume inbound calls regarding account status and changes, products and services, and shipment status. Contributing positive KPIs to the team.
Monaco Models and Casting Agency, full_time
Sep 2020 to Aug 2024
My responsibilities includes managing inbox and calendar of the owner and Talent coordinators, preparing documents for client and internal usage, basic photo editing for social media posting and video editing. Scheduling appointments for potential talent interviews as well.