Credit Repair Specialist| Email and Phone Support/Customer Service Rep
Negros Occidental
Hi there! 👋 I specialize in providing reliable chat, email, and phone customer support that helps businesses keep their clients happy and engaged. Whether it’s answering questions, resolving issues, or making sure communication feels clear and professional, I bring a calm, friendly, and solution‑oriented approach to every interaction. I’m comfortable handling high volumes of inquiries while staying organized and attentive to detail. Clients appreciate that I’m responsive, easy to work with, and always focused on creating positive experiences that build trust and loyalty. If you’re looking for someone dependable who can represent your brand with professionalism and care, I’d love to support your team and help your customers feel valued.
Dispute Nation LLC, full_time
May 2021 to Aug 2026
Delivered impactful credit repair results by analyzing reports to identify inaccuracies and disputes, monitoring client progress to refine strategies, and streamlining onboarding and case management processes. Built lasting client trust through consistent communication and support, ensuring improved outcomes and a positive client experience.
SmileLife Ltd , part_time
Jan 2021 to Oct 2021
Educated patients and customers on policy benefits, claims, billing, and payment processes—improving understanding, reducing inquiries, and facilitating smoother transactions. Maintained accurate documentation of interactions while safeguarding confidential information in strict compliance with company policies and regulatory standards.
IQOR - RMS COLLECT PHILS., INC. , full_time
Nov 2017 to Jan 2021
Responded to customer questions, provided solutions, and resolved issues quickly and effectively which resulted positive numbers which helps to increase in customer satisfaction ratings.
TRANSCOM WORLDWIDE INC. , full_time
Jul 2009 to Aug 2017
Delivered excellent customer service by being the ambassador of our product, focus on supporting the customer and personalizing each and every call.
TELETECH HOLDINGS INC. , full_time
Sep 2008 to Jun 2009
Delivered excellent customer service by being the ambassador of our product, focus on supporting the customer and personalizing each and every call.