General Virtual Assistant l Admin and
Cotabato, Kabacan, Philippines
Hello! I'm Rhea. Looking for a better work-life balance and relief from the day-to-day tasks piling up on your desk? I can help! As a dedicated Executive Assistant, I manage calendars, communications, and operations so you can focus on what truly matters. How I Can Support You Calendar & Executive Support: I manage calendars, appointments, and event scheduling (Skool, Zoom, and more), making sure your sessions and meetings run smoothly without conflicts or double-bookings. Communication Management: I handle external emails and correspondence professionally, so nothing important slips through the cracks. Document & Presentation Support: I prepare presentation decks, reports, and organized digital files for meetings and events, keeping everything polished and easy to find. Course & Systems Support: I build and maintain online courses from setup through delivery, and help optimize web pages and workflows so your systems run efficiently. Technical & Admin Troubleshooting: With a background in technical support, I'm comfortable diagnosing issues and guiding solutions independently, so you don't have to. General Operations: From coordinating schedules to jumping in wherever support is needed, I'm ready to keep things moving. Experience You Can Trust Executive Assistant Experience: I currently support a Director's calendar, events, and day-to-day operations in a fast-paced remote environment. Customer Success Background: Years in high-volume, customer-facing roles taught me how to understand needs quickly and respond with efficient, accurate solutions. Reliable & Detail-Oriented: My background includes roles requiring strict compliance and precise logging, such as online proctoring and technical support — so accuracy and follow-through are second nature to me. Why Work With Me? I'm an organized, proactive team player who picks up new systems quickly and takes ownership of the details. My goal is to be the composed, dependable support system that keeps your schedule, communications, and operations running smoothly — so you get your time back.
Struggle to Breakthrough, Inc. (Direct Client) | Remote, freelance
Feb 2026 to Present
Manage the executive's calendar and event scheduling across Skool Events and Zoom Events, ensuring sessions run smoothly and without conflicts. • Oversee social media accounts and manage Facebook Ads campaigns to support audience growth and engagement. • Build and maintain Skool courses, organizing content for a clear, engaging learner experience. • Design graphic materials — including brochures, roll-up banners, flyers, and PDF advertisements — to support marketing and promotional campaigns. • Support the creation and optimization of landing pages to strengthen conversion and brand presentation. • Create presentation decks for every Zoom event session, ensuring polished, on-brand visuals for each session. • Manage Facebook and Instagram accounts, planning and posting content to maintain consistent brand presence. • Develop original content for social media postings to drive engagement and audience growth. • Perform basic video editing for marketing, event, and social media content.
Outsourced Doers, full_time
Jun 2023 to Feb 2026
• Managed day-to-day social media accounts, planning and publishing content to maintain consistent brand presence and engagement. • Designed digital collateral — including social media graphics, PDFs, carousels, roll-up banners, worksheets, and online course imagery — to support marketing and educational initiatives. • Optimized website and landing pages to improve usability, load performance, and conversion potential. • Edited short-form videos for marketing campaigns and course content using basic video editing tools. • Built and structured online courses from planning through final delivery. • Served as the primary point of contact for external communications via email and social media, ensuring prompt, professional responses.
Fairtrade Outsourcing, contract
Sep 2022 to Mar 2023
• Monitored test takers in real time to safeguard exam integrity and ensure compliance with testing protocols. • Reviewed exam submission requirements and accurately logged session details for every proctored test. • Identified and addressed potential academic integrity violations, escalating issues per company policy. • Responded to test-taker questions promptly while maintaining strict adherence to exam rules.
Transcom Worldwide Philippines, full_time
Mar 2022 to Dec 2022
• Handled a high volume of inbound customer calls while consistently meeting first-call resolution targets. • Applied active listening techniques to accurately identify customer needs and recommend the best solution. • Maintained call center quality standards, contributing to consistently positive customer satisfaction scores.
VXI Global Holdings, Inc. , full_time
Jul 2021 to Sep 2022
• Diagnosed and resolved technical issues for customers across a range of products and services. • Guided customers step-by-step through troubleshooting processes to achieve fast, effective resolutions. • Delivered timely, accurate feedback and follow-up to ensure customer issues were fully resolved.