Aerous S.

Healthcare Specialist

Cebu, Cebu City, Philippines

Overview

For almost 10 years of combined experience in BPO and Virtual Assistant roles, specializing in customer service, e-commerce operations and 1 year in healthcare administration. •Healthcare Specialist Claims Processing & Prior Authorization Insurance Verification & Eligibility Appointment Scheduling & Coordination Medicare Guidelines & Compliance

Skills and Tools

• Medical Billing
• Benefits Verification
• Claims Processing
• Patient Scheduling
• Prior Authorization
• Medical Scheduling
• Insurance Verification
• Claim Denial Management
• HIPAA Compliance
• Healthcare Administration

Work History

• Healthcare Avocate

  ResultsCX / Humana, full_time

  May 2025 to Jun 2026

• Amazing Ring Technical Support

  Concentrix, full_time

  Apr 2023 to Feb 2025

• Amazon Seller Support / Amazon Seller Central Account Manager

  Teleperformance and US Clients, full_time

  Sep 2016 to Feb 2023