Customer Service and Sales Representative with Visual Creation skills
Cabuyao, Laguna, Philippines
I'm Baby Eunice A. Castro, 23, from Philippines. A responsible professional with experience in sales and customer service. I drive sales, resolve issues, and deliver excellent service. Skilled in communication, problem-solving, and time management. I hold a BS in Psychology (University of Cabuyao) and have worked in sales, customer service, and social media roles. Strengths: Good English, proficient in MS Office/Google Workspace, and Canva, strong interpersonal skills. My psychology background helps me boost customer satisfaction and workplace performance by applying behavioral insights.
Philippine Seven Corp.
Mar 2023 to Aug 2025
- Assisted customers with product inquiries and purchases. - Achieved sales targets and exceeded customer satisfaction goals. - Developed strong relationships with customers and resolved complaints.
Morphling Solutions
Sep 2021 to Dec 2023
- Responded to customer inquiries via phone, email, and chat. - Resolved customer issues and escalated complex problems. - Provided product information and recommendations.