Healthcare Virtual Assistant
Batangas, Malvar, Philippines
I have experience in customer service and healthcare insurance, specializing in prior authorizations for behavioral health. I’ve handled eligibility verification, authorization requests, and claim issues, including resolving authorization mismatches to help providers avoid denials. I’m detail-oriented, reliable, and skilled in communication, problem-solving, and administrative support. I bring value by helping clients streamline operations, reduce errors, and manage healthcare processes efficiently so they can focus on patient care.
TTEC, contract
Oct 2025 to Feb 2026
I have experience in customer service and healthcare insurance, specializing in prior authorizations for behavioral health. I’ve handled eligibility verification, authorization requests, and claim issues, including resolving authorization mismatches to help providers avoid denials.
Prudential Guarantee Inc., contract
Mar 2025 to Sep 2025
I have experience supporting HR functions such as recruitment coordination, interview scheduling, onboarding assistance, and maintaining employee records. I also handle administrative tasks, data entry, and communication with candidates and team members. I am organized, detail-oriented, and reliable, bringing value by helping streamline HR processes, ensuring accurate documentation, and supporting smooth day-to-day operations.