Property Manager VA
Davao de Oro, Laak, Philippines
My name is Sheila Frial. I have extensive experience as a Subject Matter Expert in AppFolio Real Estate, where I managed tenant maintenance inquiries, oversaw tenant portals, created work orders, and coordinated vendor dispatching to ensure smooth property operations. I also worked as an Inbound CSR with Walmart and Nation Safe Drivers, handling customer concerns with professionalism and efficiency. In addition, I provided email and chat support for Handy/Angi, assisting customers with service requests and resolving issues quickly. What makes me stand out is my ability to adapt across different industries, my strong communication skills, and my focus on delivering excellent customer experiences. I combine technical expertise with empathy and problem‑solving, which allows me to support both clients and teams effectively.
Appfolio, contract
Feb 2024 to Present
Manage tenants maintenance inquires, vendor dispatching, create work orders, etc.